Privacy Policy - Grand Iconic Hotel & Resort

Complete Security

Advanced encryption and security protocols protect all your personal information.

Strict Confidentiality

Your identity and information remain completely secret and private.

Never Shared

We never sell, rent, or share your personal data with third parties.

Your Identity & Information Are Secure & Secret

At Grand Iconic Hotel & Resort, we take your privacy seriously. We maintain the strictest confidentiality standards to ensure that your personal identity, contact information, financial data, and all other sensitive information remain completely secure and secret. Your trust is our most valuable asset, and we protect it with the highest level of security measures.

Our Unwavering Commitment

Grand Iconic Hotel & Resort is dedicated to maintaining the absolute confidentiality and security of all guest information. We understand that privacy is not just a policy—it's a fundamental right. Every piece of data you entrust to us is treated with the utmost care, protected by state-of-the-art security systems, and kept completely secret from unauthorized access.

We operate under strict confidentiality protocols that ensure your identity and personal information are never compromised, shared, or exposed. Your privacy is our promise, and we honor it with unwavering commitment.

Strict Confidentiality Guarantee

We keep your identity and information completely secure and secret. This is not just a statement—it's our core principle that guides every aspect of our data handling practices.

What We Keep Secret:

Personal Identity: Your name, identification documents, and personal details are stored securely and never disclosed without your explicit consent.
Contact Information: Your email addresses, phone numbers, and mailing addresses are protected with the highest security standards.
Financial Data: All payment information is encrypted and processed through secure, PCI-compliant systems. We never store your full credit card details.
Booking History: Your travel patterns, preferences, and booking history remain completely confidential and are never shared with external parties.
Communication Records: All correspondence, inquiries, and communications are kept strictly confidential and secure.
Loyalty Program Data: Your membership status, points, and rewards information are protected and never shared.

Our Promise: We will never sell, rent, trade, or otherwise share your personal information with any third party for marketing purposes or any other reason, except as required by law or with your explicit written consent.

Information We Collect

To provide you with exceptional service and personalized experiences, we collect only the necessary information:

Identity Information: Full name, identification documents, date of birth, and nationality (kept strictly confidential).
Contact Details: Email address, phone number, and mailing address (used only for service-related communications).
Payment Information: Securely processed through encrypted payment gateways (we never store full card details).
Preferences: Room preferences, dietary requirements, and special requests (used solely to enhance your stay).
Usage Data: Website interaction data for security and service improvement purposes.

All collected information is stored securely, kept secret, and used only for the purposes stated in this policy.

Security Measures

We employ multiple layers of security to ensure your information remains secure and secret:

Digital Security

✓ SSL/TLS 1.3 encryption for all data transmission
✓ AES-256 bit encryption for stored data
✓ Advanced firewall protection
✓ Real-time intrusion detection systems
✓ Regular security audits and penetration testing

Physical Security

✓ Secure, access-controlled data centers
✓ Biometric access controls
✓ 24/7 security monitoring
✓ Restricted access to sensitive information
✓ Secure document disposal procedures

Continuous Protection

Our security measures are continuously updated and monitored to protect your information against evolving threats. We maintain strict confidentiality protocols that ensure your identity and data remain secure and secret at all times.

Your Privacy Rights

You have complete control over your personal information. You have the right to:

Access: Request a copy of all personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your personal information (subject to legal requirements).
Objection: Object to processing of your personal information for certain purposes.
Portability: Request transfer of your data to another service provider.
Withdrawal: Withdraw consent for data processing at any time.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Questions About Your Privacy?

Our Data Protection Officer is available to address any questions or concerns you may have about how we keep your identity and information secure and secret.

We are committed to transparency and will respond to all inquiries promptly and thoroughly.

Contact Our Privacy Team

Last Updated: February 09, 2026 | Grand Iconic Hotel & Resort Privacy Department

This policy is reviewed and updated regularly to ensure continued protection of your privacy and information security.

Privacy & Data Protection Policy